Testimonials

Home > PALS > Testimonials

  • The PALS office support and guidance is instrumental in my work.

    I truly appreciate the time and effort they are invested in helping me. Their expertise makes a significant difference, and I am grateful to have them as a partner in my work.
    Christina Koss
    Concordia University, St. Paul

  • Few things in this world work as well as the PALS office.

    I am consistently impressed with the level of professionalism, ready knowledge, and cheerful persistence.
    Nate Farley
    University of Northwestern

  • I would be lost without them.

    PALS provides the library at CLC assistance that meets or exceeds expectations, and they do so with a believable “glad I could help” attitude.
    Dave Bissonette
    Central Lakes College

  • PALS is always fast with responses and help.

    It is extremely beneficial for a library our size that doesn’t always have enough support.
    Marcus Seraphine
    Dunwoody College of Technonlogy

  • PALS improves our college library’s operations with exceptional assistance and advanced resources.

    We depend on PALS for their invaluable technical expertise and can count on them to help make our processes seamless for our patrons.
    Heather Biedermann
    South Central College

  • PALS staff are dedicated to delivering the highest quality library systems and services.

    When working on a project with them, they make us feel like we are their most important customer.
    Sheila Hatchell
    MnDOT Library

  • It would be impossible for us to use the Alma system effectively if we had to do everything on our own with our limited staff.

    By sharing staff to accomplish similar goals across the consortium, we are being the best stewards of resources in the name of providing valuable access to information resources to our campuses.
    Randi Madisen
    Century College

  • PALS has been invaluable in the operations of our library

    The assistance and support they offer with Alma is second to none. Everyone is willing to help and has the knowledge and experience to fix issues and train on Alma. Alma is not the most user-friendly of platforms and it is often difficult to try and navigate without some guidance. I can’t imagine being without them.
    Diana Lundell
    Saint Paul College

  • The amount of support that the PALS staff has given me is truly immeasurable.

    Whenever I have questions I feel comfortable reaching out to them knowing that they will be able to help me. PALS does an exemplary job of not only teaching and informing the Minnesota state libraries but also works just as hard to foster connection and community between us.
    Kari Oanes
    Minnesota State Community and Technical College

  • Our library simply could not operate without the support of PALS.

    The staff is very knowledgeable, helpful, responsive and efficient; they do an excellent job balancing the needs of many different client types. I feel fortunate to be a member of the MnPALS Consortium and know the PALS staff is always available!
    Cynthia Jorstad
    Northland Community & Technical College